Hear how Voice Agent handles an inbound call — booking and all. Press play.
Greeted with the business name and offered help — same tone as a senior employee. Caller knew they were in the right place.
Pulled real-time pricing and availability from your TrailerBase fleet, confirmed the 24ft flatbed handles the load.
Collected name and phone, set the rental in your dashboard, sent SMS confirmation — all before hanging up.
Your agent has the same data your senior employees have — fleet inventory, pricing rules, calendar availability, customer records. Quotes match what the renter would see on your website. Bookings land in your dashboard the moment they're confirmed.
No CRM glue, no integration project. Connect once, configure permissions, done.
Your agent picks up at 6 AM, answers at 11 PM, handles the call you'd have missed at lunch. It sounds like a senior employee because it was informed by how your senior employees actually answer the phone. Every call lands in your dashboard with a transcript and outcome.
When your agent doesn't have an answer, it transfers — politely, with context, to the person on duty. No fake bravado, no improv on dollar amounts.
Tony answered six calls the first weekend. All after-hours. All would have gone to voicemail. He paid for himself in three days, and I haven't lost an after-hours lead since.
Real bookings. When the caller is ready, the AI agent collects name, phone, email, and a card on file, then creates a rental in TrailerBase the same way a website booking would. The contract auto-sends after the call wraps. Quote-only behavior is a permission you can toggle.
It transfers — politely, with context. You configure escalation rules: complex damage discussions, refund disputes, certain after-hours scenarios. The AI agent forwards the call (with a 1-line summary already on screen) instead of pretending it knows.
Most callers describe the conversation as natural and easy. Some don't notice it's AI; some do. Either way, the call gets handled — booking, quote, or transfer — without the caller having to repeat themselves.
English today. Additional languages on the roadmap based on customer demand.
Yes. Pick a persona, write the greeting, set quote rules, schedule when your agent picks up vs forwards directly. Setup is fast — most operators are live the same day.
Connect a phone number, configure permissions, record a greeting, choose escalation contacts. Your agent starts answering on whatever schedule you set. You can port your existing number when you set up Voice Agent — number-port timelines vary by carrier.
Included with Advanced: 150 voice minutes per month, then $0.35 per minute.