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Step-by-step guides and answers for every feature of TrailerBase — from your first trailer to advanced AI workflows.

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Popular articles

Getting started

AI Features

Business Assistant Overview

A conversational AI that answers questions about revenue, bookings, renters, and maintenance — and can take actions too.

4 min read

Fleet Management

Adding Your First Trailer

Walkthrough for adding a trailer to your TrailerBase fleet: name, type, specs, VIN, pricing, photos, and activating it on your public site.

4 min read

Fleet Management

Setting Up Trailer Pricing

Configure daily, weekly, and monthly rates, cleaning fees, deposits, delivery, mileage overage, and tiered discounts for your TrailerBase trailers.

5 min read

Getting Started

Your First 30 Minutes: Setup Checklist

A 10-item checklist to get your TrailerBase account ready for real bookings in about 30 minutes: branding, first trailer, pricing, payments, and staff.

5 min read

Invoicing & Payments

Connecting Stripe for Online Payments

Accept card payments on invoices, quotes, and deposits by connecting your Stripe account in a few clicks.

5 min read

Reservations & Bookings

Creating a New Reservation

Create a reservation in TrailerBase: pick a renter, choose a trailer, set dates, review pricing, add notes, and trigger confirmation emails.

4 min read

Reviews

Managing Customer Reviews

Filter, search, and sort customer reviews in TrailerBase. Quick-respond inline from the Reviews page with rating, trailer, and responded filters.

4 min read

Integrations & Settings

Embedding the Booking Widget

Add TrailerBase booking to your website with an iframe, JS snippet, direct link, or QR code, and customize colors, size, and fields.

6 min read

Browse by category

Getting Started

Platform overview, signup, and first-day checklist.

8 articles

Fleet Management

Adding trailers, pricing, photos, and fleet operations.

11 articles

Reservations & Bookings

Creating bookings, check-in, check-out, statuses.

8 articles

Calendar

Calendar views, blocking dates, and external sync.

5 articles

Renter Management

Renter profiles, trust scores, notes, and tags.

8 articles

Invoicing & Payments

Invoices, payments, Stripe, and security deposits.

11 articles

Quotes

Sending quotes and converting them to reservations.

4 articles

Contracts & E-Signatures

Rental agreements, templates, and digital signatures.

7 articles

Maintenance

Repairs, recurring tasks, parts, and cost analytics.

8 articles

Reviews

Review management, AI responses, and sentiment.

7 articles

Reports & Analytics

Revenue, utilization, bookings, and customer insights.

7 articles

GPS Tracking

GPS devices, pairing, geofencing, and theft alerts.

6 articles

Damage Claims

Filing damage claims, photos, deposits, and insurance.

6 articles

AI Features

Business assistant, pricing optimizer, and AI insights.

8 articles

Website Builder

AI-built and template rental websites for your business.

7 articles

Email Automations

Automated emails for the rental lifecycle.

6 articles

Promo Codes

Discount codes, restrictions, and performance tracking.

3 articles

Referral Program

Dual-sided referrals, rewards, and tracking.

3 articles

Renter Chat

Live chat widget, AI handling, and lead capture.

5 articles

Integrations & Settings

QuickBooks, Google, Stripe, branding, staff, billing.

8 articles

Smart Locks

Contactless rental with access codes and smart locks.

4 articles

Tolls

Toll tracking, enrollment, and billing to renters.

3 articles

Marketing

Marketing tools and listing views.

2 articles

Troubleshooting

Common issues, fixes, and when to contact support.

6 articles

For Dealerships

Running rentals at a trailer dealership: inventory, demo loaners, and converting renters to buyers.

7 articles

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