SECURITY & PRIVACY

Your business data, protected at every layer.

From encryption and isolated tenant data to role-based access and a complete audit trail, TrailerBase is built to keep your fleet, your customers, and your team's data secure.

BUILT ON
SOC 2 certified cloud infrastructureHTTPS everywhereEncrypted at restAutomated backupsPer-tenant isolation
WHAT PROTECTS YOUR DATA

Security built into the foundation.

Not bolted on after the fact. Every layer — from the database to the dashboard — is designed to keep your data private and yours.

PROTECTING YOUR DATA
Encryption in transit & at rest
Traffic runs over HTTPS, and your data is encrypted at rest on SOC 2 certified cloud infrastructure.
Per-tenant data isolation
Every database query is automatically scoped to your account, so your trailers, customers, and bookings are never visible to another business on the platform.
Automated backups
Your database is backed up automatically with point-in-time recovery on managed cloud infrastructure — so your account can be restored if something goes wrong.
Hardened by default
Secure HTTP headers, strict cross-origin rules, rate limiting, and input sanitization are on by default, with network firewalls and DDoS protection at the infrastructure layer.
ACCESS & ACCOUNTABILITY
Role-based access control
Owners, managers, and staff get exactly the access they need across 21 granular permissions — view, edit, and manage each area independently.
Audit logging
Every change is recorded with a timestamp and the user who made it, creating an accountable record of activity across your account.
Data export & deletion controls
Export or delete personal data for your customers and team members on request — you stay in control of the data in your account.
Jordan Reyes
Front-desk staff
Staff
View rentalsAllowed
Create & edit rentalsAllowed
View & manage trailersAllowed
View rentersAllowed
View reportsAllowed
Manage settings
Manage staff
Staff access · 21 permissions, set per member
ACCESS YOU CONTROL

The right access for every role.

Invite your team and decide exactly what each person can see and do. Twenty-one granular permissions span rentals, trailers, renters, reports, maintenance, and settings — so staff get what they need and nothing they don't.

COMMON QUESTIONS

Security & privacy, answered.

Where is my data hosted?

TrailerBase runs on SOC 2 certified cloud infrastructure, with network-level firewalls and DDoS protection at the infrastructure layer. Your data lives on managed, monitored cloud infrastructure.

Is my data separated from other businesses?

Yes. TrailerBase is multi-tenant by design: every database query is automatically scoped to your account, so another business on the platform can never see your trailers, customers, or bookings.

Who on my team can access what?

You decide. Owners and managers can grant staff access across 21 granular permissions — from viewing the calendar to managing settings — so each person sees only what their role requires.

Can I export or delete customer data?

Yes — you can export or delete personal data for your customers and team members on request. It is your data, and you stay in control of it.

Does TrailerBase sell my data?

No. We use your data to operate and improve TrailerBase for you — we do not sell it to third parties. Our Privacy Policy spells out exactly what we collect and why.

Is everything backed up?

Yes. Your database is backed up automatically with point-in-time recovery on managed cloud infrastructure, so your account can be restored if something goes wrong.

QUESTIONS ABOUT SECURITY?

Want to talk through the details?

Our team is happy to walk through how TrailerBase protects your data — or start a free trial and see it for yourself.

Start free trialContact us