The Public Quote Page: What Your Renter Sees

The Public Quote Page: What Your Renter Sees

When you send a quote, the renter gets an email with a link. That link opens the public quote page — the polished, renter-facing version of your draft. Knowing what they see helps you build quotes that close.

Layout

The page is a single scrolling layout — no tabs, no hunting for information. Top to bottom:

• Your business header. Logo, name, and a reply email. Renters know who the quote is from at a glance.
• Cover note. The paragraph you wrote in the builder. This is where you set tone.
• Trailer block. Primary photo, trailer name, and a short spec line (length, type, key features).
• Itemized pricing. Every line shown separately — base rate, days, weekly discount, extras, taxes, security deposit, grand total. No hidden fees.
• Dates and address. Pickup date, return date, and the pickup address, with a small map.
• Action bar at the bottom. The three buttons: Accept, Decline, Request changes.

The whole page is mobile-optimized because the overwhelming majority of quotes are opened on phones.

The three action buttons

Accept — the renter agrees to the quote. Under the hood, TrailerBase records the timestamp, IP address, and browser info, and if a signature is required (see below) prompts for it. The quote status flips to Accepted, and if you have Stripe connected, a payment intent is created for any deposit due.

Decline — ends the quote with a short reason field. The quote moves to Rejected and you get a notification so you can follow up.

Request changes — opens a message box. The renter writes what they want adjusted ("could we do Saturday to Tuesday instead?") and submits. The quote stays Viewed and you get a notification with the request. You can then edit the quote and re-send, or chat by email.

Signature (optional)

In the quote builder you can toggle Require signature on accept. When this is on, clicking Accept prompts the renter to either type their name or draw a signature on the glass of their phone. The captured signature is stored with the quote and appears in audit reports.

Signature is optional on quotes because most operators do the heavy legal work at contract stage. If you want a quick "yes I agree" flow without a separate contract, a signed quote can do a lot.

Payment intent on acceptance

When a quote is accepted and your Stripe is connected, TrailerBase creates a payment intent for the security deposit (or full prepayment, depending on your policy). This means the renter lands on a card-entry screen right after clicking Accept. The money is either held (preauth) or charged (charge-refund), matching the trailer's deposit handling mode.

If Stripe is not connected, acceptance is recorded without payment and you can bill separately.

Branding and links

The public page uses your logo, brand color, and business address — everything you have set in Settings > Company Branding. The URL is hosted on your TrailerBase subdomain (or your custom domain, if you have connected one), so the link looks professional.

After acceptance

Once accepted, the public page turns into a read-only summary with a friendly "thanks — we will follow up shortly" message. The renter's copy of the quote stays accessible at the same URL for their records.