Understanding Plans & Pricing

Understanding Plans & Pricing

TrailerBase has three plans so you can start free and grow as your fleet grows. This article breaks down what is included at each tier, how billing works, and how to switch.

The three plans

Launch - $30/mo (or $25/mo annual)

• Up to 5 trailers
• Basic calendar and reservations
• Manual invoicing (PDF download, pay offline)
• 1 user seat
• Email support

Best for: Operators testing the product, side hustlers with a couple of trailers, or friends-and-family rentals.

Pro - $109/month (monthly) or $99/month (annual)

• Unlimited trailers
• Stripe payments - Online checkout, pre-auth deposits, refunds
• Advanced reports - Revenue, utilization, P and L, tax exports
• Maintenance logs with service reminders
• AI inbox - Smart reply drafts for renter emails and SMS
• 1 user seat
• Priority email support

Best for: Solo operators or small shops with 5 to 20 trailers who want to take online payments and see real numbers.

Advanced - $249/month (monthly) or $199/month (annual)

Everything in Pro, plus:

• GPS integrations for live trailer location and theft recovery
• White-label public website with custom domain
• Voice AI receptionist that answers your rental line 24/7
• Unlimited staff seats with role-based permissions
• Marketing suite - Email campaigns, SMS blasts, promo codes
• Google Calendar sync — push reservations to your Google Calendar
• API access and webhooks
• Phone support

Best for: Professional rental businesses with 15+ trailers, multiple yards, or a team.

Annual billing - Save up to 20%

Every plan has an annual option that saves you up to 20% versus monthly. You pay once per year and your card is not touched again until renewal. You can switch from monthly to annual anytime under Settings > Billing - we prorate the switch automatically.

The 30-day Pro trial

Every new account starts with a 30-day free trial of Pro. You add a card to start the trial, but you are not charged for 30 days - and you can cancel anytime before the trial ends to avoid being charged. During the trial you get:

• Full access to Pro features, including Stripe test mode
• A countdown banner in the top bar
• A reminder email before the trial converts

When the trial ends, your subscription automatically continues on Pro and the card on file is charged - there is nothing you need to do to keep going. If you would rather not continue, you can:

1. Cancel before the trial ends - you will not be charged, and your account drops to the Launch tier
2. Upgrade to Advanced instead

Upgrading and downgrading

Go to Settings > Billing > Change plan. You will see a preview of the prorated charge or credit before you confirm. Upgrades take effect immediately; downgrades take effect at the end of your current period so you do not lose paid time.

Billing and receipts

All charges run through Stripe Billing. Invoices for your TrailerBase subscription are emailed to the billing contact on record and stored under Settings > Billing > Invoices. You can update your card, change the billing email, or download a W-9 from the same screen.

Cancelling

You can cancel anytime from Settings > Billing > Cancel plan. Your subscription stays active through the end of the period you paid for. After that, the account drops to the Launch tier - you do not lose your data.