Renter profiles, trust scores, notes, and tags.
8 articles
Add a renter manually with basic contact fields or let TrailerBase auto-create one whenever a new booking arrives without a match.
Tour the tabs on every renter record — Overview, Rentals, Financials, Documents, Notes, and Activity — and learn what each one unlocks.
A 0–100 AI score summarizing renter reliability, composed from rental history, on-time returns, damage, payments, and profile completeness.
Upload front and back of a driver's license, auto-extract fields with OCR, and track expirations with 30-day reminders.
Capture staff-only context on any renter — categorize, pin, search, and audit every note so the whole team stays in the loop.
Organize renters with tags like VIP, Commercial, Repeat, or Watchlist — filter, bulk-assign, and surface them across the product.
Deactivate a renter to hide them from new booking search and block online bookings — without deleting their history.
Export all or a filtered subset of renters to CSV with contact fields, rental stats, trust score, and tags for reporting or migrations.
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